AI phone assistant for law firms
Be reachable 24/7.
30+ teamssave hours every week by missing fewer calls
Save up to 20 hours per week
"With Voicelabs we are available 24/7 for patients. Urgent calls are transferred immediately and appointment requests arrive as a clear summary."
Curious?
Try Robin now, 24/7.
What your law firm faces every day
New clients call unexpectedly. Every missed call or poor intake can directly cost revenue.
Urgent cases that slip away
During an arrest or urgent dispute, people call multiple firms. Whoever responds first wins the consultation.
Clients who skip voicemail
80% don't leave a voicemail, especially not in stressful legal situations. Without an answer, you've lost them.
Solicitors who are constantly interrupted
Working on files or preparing hearings becomes impossible when the phone keeps ringing.
Inconsistent intake
Every staff member notes different details. This leads to duplicate questions and delays in follow-up.
Your AI receptionist for law firms
in just a few steps
You determine which cases get priority, how the intake proceeds and when calls are forwarded. Our AI does the rest, 24/7.
Build your intake flow
Add your practice areas, fees and intake questions so that every caller immediately hears the right information.
- Create different scripts for criminal law, family law, commercial law
- Test intake questions and tone before going live
Connect your office number
Use your current line and determine when the AI answers, forwards or schedules consultations.
- Set up urgent routes for arrests or deadlines
- Schedule consultations or callback requests directly in your diary
Go live with complete overview
All leads, intake reports and transcripts land securely in your dashboard so you can follow up.
- Store files for compliance and follow-up
- Adjust answers and availability in real-time
Start today with your AI phone assistant
Choose the plan that pays for itself through fewer missed calls, faster follow-up, and less manual admin.
Starter
Always answer professionally on phone and website, without adding headcount.
What you get:
- Free number directly linked to your assistant
- 1000 call minutes per month
- £0.22 per extra minute
- Up to 2 concurrent calls
- 1 forwarding destination
- Summary + transcript to your inbox
- Email notifications
- Chat widget for your website
- WhatsApp messages
- Document training
Growth
Turn more conversations into booked actions with smart links, higher capacity, and web training.
Everything in Starter, plus:
- 2500 call minutes per month
- £0.17 per extra minute
- Up to 5 concurrent calls
- 1 forwarding destination
- Up to 3 smart action links per agent
- 200 SMS messages for links and follow-up
- 2 languages (EN/NL)
- Train on documents and web pages
Business
Full automation across phone and WhatsApp, with custom integrations into your existing stack.
Everything in Growth, plus:
- Unlimited call minutes
- Up to 20 concurrent calls
- Up to 10 smart action links per agent
- 10 forwarding destinations
- Automate inbound WhatsApp conversations
- Unlimited SMS messages
- 300 WhatsApp messages
- 10 languages available
- Priority support
- 1 CRM integration included
All plans include:
Need something custom?
Our engineers build integrations and automations that match your exact workflows and compliance requirements.
Everything you need, built-in
Configure your AI receptionist as you wish. Intakes per practice area, urgent routes, consultation scheduling—without technical knowledge.
Forward calls when needed
Urgent case or arrest? Your assistant connects directly to the solicitor on duty. You determine the escalation rules.
Works when you want
Active outside office hours, during hearings, or as backup. Set your schedule so you never miss a potential client.
Knows your business
Add practice areas, fees and intake questions. Potential clients get immediate clarity about expertise and availability.
Automatic WhatsApp and SMS messages
Your assistant automatically sends a WhatsApp with your firm's location, confirmation of the intake conversation, or required documents.
Your own intelligent phone assistant
that handles every intake professionally
Our AI sounds like an experienced secretary, triages urgency, schedules consultations and collects information, without interrupting your workflow.
24/7 intake
Even during hearings or outside office hours, your assistant responds immediately to new cases.
Smart office triage
The AI asks intake questions, recognises urgency and sends notifications for arrests or deadlines.
Integration with scheduling
Schedule consultations, intake conversations or callback requests directly in your diary or CRM.
Consistent communication
Every caller receives the same professional explanation about practice areas, fees and next steps.
Blocks noise
Robocalls, recruitment agencies and general enquiries are filtered, so you only see relevant leads.
Human experience
Hyperrealistic voices and natural conversations build trust with new clients.
Intake without interruptions, file ready for you
Let the AI handle intake whilst you focus on advocacy, negotiation and advice.
What we arrange for you
Your assistant takes every call, asks targeted intake questions and ensures files arrive complete.
What you notice immediately
Intake continues without you having to look up from your work constantly.
Bespoke AI telephony for your law firm?
Need integration with your case management system or time recording? Our engineers build custom integrations for your practice.
Frequently asked questions
Everything you want to know about an AI phone receptionist for law firms.
Yes. You set your own intake questions for each practice area. The AI follows your exact script and records answers in a clear email or report.
Yes. Set which scenarios count as urgent. The AI answers, notes the details and sends an immediate urgent notification to your team.
The assistant stays within the intake and refers onwards when substantive advice is needed. You receive all context by email so you can take over the conversation.
The AI sends a structured intake via email or webhook with all answers and contact details. You decide how to process this in your own system.
All conversations and transcripts are stored encrypted within the EU. You determine who has access and how long data is retained.
Absolutely. We help with collecting intake questions, setting up urgent routes and testing scripts. Usually you're live within a few days.
Your assistant can share waiting times, fees and availability based on your own rules. So a new client knows exactly where they stand.
You forward your existing number to my AI phone assistant when you want the AI to answer. This can be permanent or only when your team is busy.
Yes. Choose a hyperrealistic voice and adjust word choice, greeting and closing so everything sounds like your firm would.
Plans start at £299 per month. Growth and Business unlock higher call volumes, call forwarding rules and multi-channel support. See the pricing section below for details.