Decorative background
AI chat widget

AI chat widget for your website

Let visitors chat instantly with an AI assistant. Answer questions, qualify leads and trigger follow-up without extra staff.

  • 24/7 answers to website questions
  • Qualify and pass on leads
  • Hand over to live chat or phone

Also automate calls? See our AI phone service. For multichannel customer contact there is also AI customer service.

Voicelabs AI chat widget

Already integrated with

MewsDynamics 365HubSpotPipedriveSalesforceZohoFormitableGuestplanMICE
MewsDynamics 365HubSpotPipedriveSalesforceZohoFormitableGuestplanMICE
Decorative background

How does an AI chat widget work?

From website visitor to answer in seconds.

Visitors start a chat

Website question

100%

Your AI chat widget responds

Helps visitors based on your website, FAQ and flows.

84%

Resolved by AI

16%

Handed over to your team

Virtual colleague 1
Virtual colleague 2
Virtual colleague 3
Virtual colleague 4

How an AI chat widget works
for your website

Live within a day. No developers needed and immediate value from every visitor.

01
AI chatbot configuration dashboard

An AI chatbot on your website in 15 minutes

Use our platform to create an AI chatbot that fits your business.

  • Automatically analyses your website and company info
  • A trained chatbot tailored to you
02
Add the chat widget script

Place the widget on your website

Add a short snippet and choose where the chat widget appears.

  • Works on any website
  • Activate whenever you want
03
Conversation dashboard and analytics

Every conversation in your dashboard

Go live and manage everything from a clear dashboard.

  • Summaries delivered straight to your inbox
  • Optimise the AI based on real conversations

AI chat widget that delivers value immediately

From first question to follow-up. The chat widget listens, understands and triggers actions without your team having to read along.

Smart handover

Set rules to hand conversations over to live chat, phone or a call-back request.

AI Assistenten

Always available

The widget helps visitors 24/7 and hands over when your team is available.

Knows your website

Use your page content and FAQ to give visitors the right answer instantly.

WhatsApp pattern
WhatsApp

Automatic follow-up

Automatically send a summary or link by email or WhatsApp after each conversation.

Chat widget or phone calls?

The chat widget is ideal for website questions and lead capture. For callers and phone automation, see the AI phone service.

View AI phone service

Need more automation?

Combine the chat widget with our AI answering service for full 24/7 availability.

View AI answering service

Frequently asked questions

Answers to the most common questions about the AI chat widget.

An AI chat widget is a smart chat on your website that helps visitors instantly. The widget understands questions, provides answers, and triggers actions such as lead capture or support follow-up.

Live chat is human and often only during office hours. An AI chat widget works 24/7, answers common questions instantly, and hands complex cases to your team.

Yes. Add a short snippet to your website or let us handle the installation. Then the widget is live.

Yes. You set the questions, collect contact details, and send a summary to your team or CRM.

Yes. You decide when the AI hands over to live chat, phone, or a call-back request.

Yes. Data is stored encrypted within the EU and you control retention and access.

We deliver summaries via email or webhook and can connect to your CRM or calendar.

Usually within a day. You provide your content, we train the widget and test the conversation.